Local and regional training courses



Bridgend County Borough Council

Child Sexual Exploitation (CSE) training
Date: 27 March 2018logo
Times: 9.30am – 12.30pm or 1.30 - 4.30pm
Venue:  Bridgend County Borough Council Civic Offices, Level 4, Conference Room 2
Number of places available: 18
Facilitator and Coordinator: Sam Jones

By the end of this session you should be able to:

  • Define Child Sexual Exploitation (CSE);
  • Identify and describe the risk indicators;
  • Recognise the grooming process;
  • Explain the process for dealing with concerns regarding a child or young person at risk of sexual exploitation.

Target group: staff in safeguarding children and family services

Book your place here >>>

Closing date for applications: four weeks prior to course. Please note: lunch will not be provided and parking is limited at the venue.

For further details contact: Social Care Workforce Development Team, Bridgend County Borough Council, Level 4 Civic Offices, Angel Street, Bridgend, CF31 4WB, T: 01656 643228, E:


Business Wales workshops up to March 2018

Take a look at Business Wales workshops planned up to March 2018:logo

How to tender - an introduction

Starting and running a business – Taking the Plunge

Sizing up the market

Winning and keeping customers

Tax and bookkeeping


Getting to grips with Section 8 and Section 21 Notices training with Shelter Cymru

8 April 2018 in Cardifflogo
Full day: £95 standard
£145 CPD (3 hours)

Section 8 and section 21 notices are the most common ways of ending tenancies end in the ever increasing private rented sector. Whether you are involved in drafting them, analysing them to establish if someone is threatened with homelessness, or trying to defend them to prevent the loss of a home, this course will provide you with a solid understanding and confidence to deal with these notices.

The private rented sector is more relevant than ever in Wales. The numbers of people living in private accommodation are increasing all the time and local authorities can now meet their duties to homeless people with an offer of private accommodation. It is therefore essential that anyone working with private renters has a solid grasp of how tenancies can be ended, and can identify and appropriately defend when the procedures are not being followed correctly.

Course includes:

  • Brief reminder of security of tenure for assured and assured shorthold tenants in the private rented sector;
  • Thorough examination of the requirements of section 8 and section 21 Housing Act 1988;
  • Analysis of defences to notices, both technical and general;
  • Review of practical examples of notices to establish validity and errors.

The course is suitable for anyone working with private occupiers in an advisory or support role, such as housing options and solutions officers, landlord and tenant liaison officers, resettlement officers, housing support workers and housing advisers.

Please note that the course assumes a good understanding of tenancy law in the private rented sector, delegates may wish to attend ‘Housing Law in Practice – Private Rented Sector’ before attending this course

Read more and book your place here >>>


Royal National Institute for the Blind offering free training to staff and volunteers of voluntary organisations

Training will be available in April 2018 and takes place in the Activity Room, RNIB Cymru, Jones LogosCourt, Womanby St Cardiff, CF10 1BR.

This free training offer is part of the Big Lottery Fund's project 'Online Today' and is being provided by RNIB Cymru.

This training equips staff, volunteers and professionals working within the community with the knowledge, confidence and understanding to help people with sight loss access the benefits of being online and show that, despite sight loss, partially sighted and blind people can access, use and enjoy all aspects of the internet too. This includes using skype to contact loved ones and help combat loneliness, getting better deals on utility bills to help stretch limited budgets or doing grocery shopping on line.

Session One: A half day’s training to build basic knowledge of how people with sight loss can get online and help you feel more confident about talking about their options

Session Two: A half day’s training to complement session 1 so you will be able to give basic demonstrations of accessibility functions

Please note, you can book for either Session one or two, or both and have the option to do them on the same day or different days. However, there must be separate bookings for each session.

10 April 2018 from 9.30am - 4.30pm
This  morning session will be an 'Introduction to Supporting People to get On Line' delivered by Digital Communities Wales, followed by RNIB Online Today Session One.

17 April 2018
9.30am - 12.30pm - Session One
1.30 to 4.30pm - Session Two

24 April 2018
1.30 to 4.30pm - Session Two

Book your preferred date/location and session(s) by clicking here >>>

Introduction to data protection and the GDPR

18 April 2018 - Aberystwyth from 9.30am - 1pmlogo

Organised in partnership with Mentrau Iaith Cymru , the course's aims to provide an introductory level overview of the existing rules and regulations around data protection and confidentiality and outline the key changes you can expect to be introduced by the GDPR.

Data protection laws are set to change with the introduction of the GDPR (General Data Protection Regulation). From 25 May your organisation will be expected to comply with those changes, so you need to act NOW to be ready.

Specific topics that will be covered include:

  • key definitions in data protection;
  • the data protection principles;
  • personal data;
  • security, accuracy and data quality;
  • subject access.

The course will be of benefit to anyone who processes data on a regular basis, and those who have specific data protection responsibilities within their organisation.

Read more and find out how to book here >>>


Effective communication with people with a learning disability training

Date: 12 April 2018logo
Location: Cardiff

This course aims to help those that work with people with a learning disability play a role in helping those they support live their life to the full and be included.

Delegates will have the opportunity to develop their communication skills and learn about a range of communication concepts and techniques that can be used to facilitate effective communication with people with a learning disability.

Click here to see more information and to make an online booking.

This course is ideal for people working in a range of settings including personal assistants, support workers and learning disability service providers. Parents and carers will also benefit from attending.

For further details, contact Inacia Rodrigues - Training Administrator, Learning Disability Wales, E:


Supporting clients with personality disorders course with Steps Training

Date: 3 May 2018logo
Cost: £99 + VAT per person
Venue: St Line House, 60 Mount Stuart Square, Cardiff Bay, CF10 5LR
Timings: 9.30am - 4pm

The term personality disorder is used to refer to people with an extremely broad range of experiences, difficulties and behaviours. Many people given the same diagnosis will have very different experiences and it is common for people to be given a diagnosis of more than one personality disorder.

Target group:
Staff who are working directly or indirectly with clients who have personality disorders. Many individuals with mental illnesses can significantly reduce symptoms and improve their quality of life with a combination of professional supports including person centred support.

Aim of course:
The course aims to improve staff knowledge, relationships and ability to recognise deterioration of mental health. Mental disorders are caused by a complex interplay of genetics, the environment, and other outside factors.

Read more here >>>

For further information or to reserve your place, contact Steps Training, T: 02920 095300 or E: 


Train on the Tracks training - Universal Credit, benefits and welfare reform

Introduction to Benefits 2018logo
4 May 2018 in Cardiff:
Places cost £165 + VAT each

Never has there been a time before, when the UK welfare benefit system was so confusing and complicated, with so many radical changes being proposed and implemented at the same time. 

This one-day introductory course has for many years been repeatedly well received by both participants and organisations alike. It aims to introduce the welfare benefits system with simplicity, particularly the distinctions between means-tested, non-means tested, contributory and universal benefits, but specifically in the context of welfare reform.

Read more here >>>

To book T: 02920 411155 or E:

Universal Credit and Welfare Reform 2018  logo
10 May 2018 in Cardiff
Participant fee £165 + VAT each place, discounts for three or more places

Universal Credit, the government's new payment to replace all means-tested benefits, is now live across the majority of areas in Wales and is set to go to full service through 2018 in mopst of Wales and England. Understand what this means for your services, and how to respond best to mitigate the inevitable resistance to culture change.

 The course covers:

  • The budget changes summer 2015: Welfare Reform and Work Act;
  • The new Universal Credit, replacing Income Support, income-based JSA, income-related ESA, Working Tax Credit, Child Tax Credit, Housing Benefit and Council Tax benefit;
  • The increased focus being placed on work focussed conditionality and the sanctions regime, including the new 'claimant commitment';
  • Housing Benefits reforms including the housing costs changes within UC and the latest guidance on discretionary housing payments and proposed further reforms;
  • Real time payment system. UC Live Vs UC Full Service;
  • Capping of total benefit awards to the level of average earnings;
  • Housing Cost Contribution - the new 'Non-dependent Deduction';
  • Recovery of debt, managed payments and Alternative Payment Arrangements;
  • The UC assessment period and seven waiting days.

Read more here >>>

To book T: 02920 411155 or E:



Free workshops - Introduction to PQASSO and the PQASSO Quality Mark

Do you want to strengthen governance, better identify risk, deliver better services for users, improve operating logopractices and better demonstrate outcomes in your third sector organisation?

Then join one of the free two-hour workshops to find out more about the PQASSO quality standard.

Who should attend? Anyone interested in developing and supporting strong third sector organisations including trustees, staff, volunteers, funders, commissioners and contract managers.

Go to NCVO’s website to book your place at one of the workshops:

28 June , 2018 – Colwyn Bay

15 October , 2018 – Cardiff

To find out more contact Heledd Kirkbride, PQASSO Wales Officer – or T: 07376 602320 

The Bridgend Employment Pathway - helping you into workposter

Are you aged 25+, not in employment and live in Bridgend?

You could be eligible to access fully-funded training to support your progression back into work.

The Bridgend Employment Pathway is a new fully-funded initiative that helps you to gain the skills you need to find and stay in work if you are not in employment - whatever your experience of work.

Places are limited and you will be expected to attend training sessions two days a week for three months.

Are you aged 25+, not in employment and live in Bridgend?

Read more here >>>

For more information, call Richard Hywood, T: 07557 280561or visit


Free part time Access Course from The Open University in Wales

Do you know learners who would like to take the first steps into higher education? logo

To open up higher education, The Open University in Wales is offering a number of free places on the People, Work and Society Access Course for people living in Communities First and other priority areas in Wales. This project is funded by the three Reaching Wider partnerships in Wales. After completing the Open University course, students will be able to either continue their studies with The Open University or will be guaranteed an interview at one of the partner institutions.

  • Places for this project are limited so please pass the course information on to any learners who may want to apply, as soon as possible; 
  • Eligibility criteria apply. Learners will need to live in Communities First areas or other priority postcodes; 
  • Those who aren’t eligible for this project, but are on a low household income may be able to secure funding for study with The Open University

If you live in South East Wales (Vale of Glamorgan, Rhondda Cynon Taff, Merthyr Tydfil, Caerphilly, Cardiff, Newport, Blaenau Gwent, Torfaen, Monmouthshire and Bridgend) ontact E: 

If you live in South West, Mid or North Wales: please provide them with some key information. They will be in touch to confirm your eligibility and provide you more information on this project.

 The People, Work and Society Access course starts in February 2018.

For further information E:


​Gofal training courses

Gofal’s Journeys project runs training and psycho-educational courses for organisations or through communitylogo

Courses include:

  • Depression busting;
  • Mental Health awareness;
  • Stress management;
  • They can offer a menu of training for GP practices to meet requirements, following Directed Enhanced Service (DES) topics;
  • Mental Health First Aid (Wales);
  • Youth Mental Health First Aid (Wales);
  • Self-harm awareness;
  • ​Bespoke training.

Read more here >>>

To book or find out more information call Journeys, T: 02920 692891 or E:


Community Engagement and Empowerment session

There is an increasing awareness on the part of public bodies and organisations of the need to directly involvelogo communities in the creation of local services and strategies. Consequently this training session would be of interest to all those seeking to develop partnerships and working relationships with community groups and residents.

The session can take the form of a full days training or half day workshop and will explore the following areas of interest.

  • Why involve communities?
  • Approaches that encourage inclusive participation;
  • Developing community expertise;
  • What is community empowerment?
  • Community empowerment and effective partnerships.

The learning will be interactive with many opportunities for discussion. If you have a suitable venue and a minimum of six interested participants then the session can come to you either as a half or full day event. Tony Lewis is an experienced trainer in the fields of community engagement and development. He has 25 years practical experience in the voluntary and statutory sectors.

For more information or book call 01269 592592 or E:


Free online courses from the Open University


Did you know…..  there are dozens of high quality online courses from the Open University that are free including accounting and book-keeping!

Work at your own pace, learn about these topics to help you run your group well! They range from introductory to advanced – start at whichever level suits you!

Courses include:

  • Introduction to bookkeeping and accounting;
  • Fundamentals of accounting;
  • Building relationships with donors;
  • Campaigns and organisations;
  • Introducing the voluntary sector;
  • Working in the voluntary sector.

Read more here >>>


In-house training with Learning Disability Wales

If you have a number of people who all want the same training you could save money and time by arranginglogo in-house training from Learning Disability Wales.

They can also tailor existing courses or design an entirely new course to meet your staff’s needs and training objectives.

Courses that maybe of interest to your organisation:

  • Person Centred Thinking Skills;
  • Making Information Easy to Read and Understand;
  • Effective Communication with People with a Learning Disability;
  • Understanding Autism Spectrum Conditions
  • Communication Through Touch

Take a look at their in-house training courses here >>>

To discuss your training needs and for more information on pricing and availability E:

They usually confirm an in-house training course within one to two of receiving the request, but will get in touch with you should we have any difficulty in doing so.

For further details contact Inacia Rodrigues - Training Administrator, Learning Disability Wales, T: 029 2068 1174 / Reception, T: 029 2068 1160.


Learn online with WCVA’s Learning Zone

Wales Council for Voluntary Action (WCVA) has just launched a brand new online learning website offering a logorange of courses and resources specifically tailored for the third sector in Wales.

WCVA's Learning Zone offers an accessible and easy way to learn online. The site will host a range of standalone courses, as well as provide additional content and resources to enhance our traditional classroom based sessions.

If you're new to online learning, fear not! The Learning Zone provides simple guidance for everything you will need including:

  • setting up your account
  • navigating the site
  • progressing through a course
  • getting in the learning 'zone' - how to prepare yourself to learn online

What's on the Learning Zone right now?

Visit right now to get your online learning journey started.