New online community for people with experience of mental illnesses to support one another

Date published: 28/03/2017

Do you feel lonely or isolated by your mental illness? Do you find that people don’t understand the difficulties of hafalliving with a mental illness? Hafal’s new website ‘Clic’ is an online community for people with experience of mental illnesses to support one another 24 hours a day.

The new, bilingual online community has been developed by people with direct experience of a mental illness in partnership with Hafal and the National Centre for Mental Health and is funded by Big Lottery Wales.

Clic provides people in Wales with a mental illness and their carers with a safe and secure place online to support each other, share experiences and build new relationships – in either English or Welsh. The site also signposts people to useful information, contacts, resources and local services.

The Clic community will be accessible on laptops, tablets and phones and will be made available at a number of community venues across Wales. The online community will include a safe, regulated supported forum where users can create a profile, connect with others, comment on a number of threads and make friends.

One of the key aims of Clic is to tackle the loneliness and isolation experienced by many people with a mental illness and their carers.

Hafal recently conducted a survey of 480 people who access its services in which respondents (75% service users, 25% carers) completed a questionnaire on oneliness. A large majority (72%) said that loneliness made the symptoms of serious mental illness a great deal worse, 42% of respondents had been lonely in the past month and this increased to 50% when only service users were considered.


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